Privacy Policy

Last Updated: September 30, 2026

Kotch Insurance Agency (“Kotch Insurance,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or use our website, KotchInsurance.com (the “Website”), or communicate with us through the Website.

By using our Website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us when you contact us, request an insurance quote, submit a form, schedule an appointment, or otherwise communicate with our agency.

Depending on how you interact with us, this information may include:

Name
Mailing or physical address
Email address
Telephone number
Information about your insurance needs
Vehicle, property, business, or other information relevant to an insurance inquiry
Information you include in messages or other communications
Any other information you choose to provide to us

We may also automatically collect certain technical information when you visit our Website, such as your IP address, browser type, device type, operating system, pages visited, referring website, and approximate usage information.

2. How We Use Your Information

We may use information we collect to:

Respond to your questions, requests, and inquiries
Provide insurance quotes and information about insurance products and services
Evaluate and assist with your insurance needs
Communicate with you about your requests or policies
Schedule appointments or other requested services
Provide customer service and support
Maintain and improve our Website and services
Monitor Website performance, security, and functionality
Detect, prevent, and address fraud, security issues, or technical problems
Comply with applicable laws, regulations, and legal obligations
Carry out other purposes disclosed to you at the time information is collected or with your consent

3. Insurance-Related Information

If you request insurance services, you may provide information that is necessary for us or our insurance partners to evaluate your insurance needs or provide a quote.

Depending on the type of insurance requested, this information may include information about vehicles, properties, businesses, drivers, household members, prior insurance coverage, claims history, or other information relevant to underwriting or insurance services.

Please do not submit highly sensitive personal information through a Website form unless specifically requested or instructed by Kotch Insurance.

4. How We Share Information

We may share information when reasonably necessary to provide the services you request or for legitimate business purposes.

This may include sharing information with:

Insurance companies and carriers with whom we work
Insurance-related service providers
Vendors and service providers that assist us with operating our Website or business
Professional advisors, such as attorneys, accountants, or other consultants
Government authorities, regulators, law enforcement, or other parties when required or permitted by law
Other parties when you direct us to share your information or provide your consent

We do not sell your personal information for money.

Insurance companies and other third parties may have their own privacy policies and information-handling practices. We encourage you to review their privacy policies when applicable.

5. Cookies and Similar Technologies

Our Website may use cookies and similar technologies to help operate the Website, remember preferences, understand Website usage, improve performance, and provide certain functionality.

Cookies are small text files that may be stored on your device when you visit a website.

You can generally configure your browser to refuse or delete cookies. However, disabling cookies may affect certain Website functionality.

If we use analytics, advertising, social media, or other third-party technologies on the Website, those providers may collect information in accordance with their own privacy policies.

6. Third-Party Websites and Services

Our Website may contain links to third-party websites or services, including websites operated by insurance companies, service providers, or other organizations.

We are not responsible for the privacy practices, content, or security of third-party websites. Your use of a third-party website is subject to that website’s own terms and privacy policy.

7. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of transmitting information over the Internet or storing information electronically is completely secure. Therefore, we cannot guarantee the absolute security of information transmitted to or through our Website.

8. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, provide our services, maintain appropriate business and insurance records, resolve disputes, comply with legal and regulatory obligations, and enforce our agreements.

Retention periods may vary depending on the type of information and the circumstances under which it was collected.

9. Children’s Privacy

Our Website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13 through the Website.

If you believe that a child has provided personal information to us through the Website, please contact us so that we can take appropriate action.

10. Your Privacy Rights

Depending on where you live and applicable law, you may have certain rights concerning your personal information.

These rights may include the right to request access to, correction of, or deletion of certain personal information, or to ask questions about how your information is used.

Some information may be exempt from such requests because of legal, regulatory, insurance, contractual, or other requirements.

To make a privacy-related request or ask a question about your personal information, please contact us using the information below.

11. Pennsylvania Residents and Other Applicable Laws

Kotch Insurance is located in Pennsylvania and provides insurance services in accordance with applicable federal and state laws and regulations.

Privacy rights and obligations may vary depending on your state of residence and the nature of the information and services involved. We will handle personal information in accordance with applicable legal and regulatory requirements.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, Website, services, technology, or applicable laws.

When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy. We encourage you to review this page periodically for the latest information about our privacy practices.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact Kotch Insurance Agency:

Kotch Insurance Agency
201 South Duffy Road
Butler, PA 16001

Phone: (724) 285-1164
Email: rich@kotchinsurance.com

You may also contact us through the contact form on our Website.